The products listed in ready stock catalog, if any color / type is out of stock, we will inform it in the description product.
Shipping cost is not included in the price stated on the product, postage will be added after you make order and enter shipping address.
The receipt time of the product you ordered matches the type of delivery of the selected expedition.
If payment confirmation is made before 14:00 (Monday-Friday), orders will be processed onthe same day. If confirmationis made after that time, the order will be processedin the next business day. Please remember that we do not process delivery on Saturday, Sundays and public holidays (red dates). Orders on Suturday or holidays will be processed as soon as the store reopens.
If your order is up, we will contact you directly via E-mail.
Order already made can not be replaced at all. But if you already make payment and already confirm payment, then the order can not be replaced again for any reason. This is because we will immediately packed the goods that is already confirmed, and likelihood the goods have been picked up by the courier. If you want to add order, then please to make new order and do confirm payment again as before.
We will replace it with the appropriate order, but we can not refund (Previously, please read the Product Complaint Procedure) Therefore, please contact our customer service via Inbox in Tokopedia or whatsapp to the number 0812-1781-6206 and email email@example.com during operational hours..